Services

S/4HANA conversion and upgrades

Moving from ECC to S/4HANA, and every release upgrade after that, is a technical project first. We plan the steps, run them with the Software Update Manager and keep downtime as short as possible.

Typical tasks

• Technical preparation with Readiness Check, Maintenance Planner and Simplification Item Check
• System conversion with SUM and the Database Migration Option (DMO)
• S/4HANA release upgrades and enhancement package upgrades for ECC 6.0
• Support package stacks, feature packs and kernel updates
• Coordinating SPDD and SPAU with your developers
• Downtime optimisation, rehearsals and a cutover plan

ResultA productive system on the target release, with a documented runbook for the next upgrade.

OS/DB and cloud migrations

New hardware, a new database or a move to the cloud: we migrate your systems with SAP's own tools and clear test phases.

Typical tasks

• Heterogeneous system copies with Software Provisioning Manager and R3load
• Migration to SAP HANA, also combined with an upgrade
• Moves to Microsoft Azure, AWS or Google Cloud
• Changing data centre or hosting partner
• Unicode conversion of older systems
• Test migrations with runtime optimisation

ResultYour systems run on the new platform, with verified data consistency.

SAP HANA administration and performance

SAP HANA is fast, but memory is expensive. We run your databases reliably and keep them lean.

Typical tasks

• Installation, revision updates and configuration
• Backup and recovery, including Backint
• HANA System Replication for high availability and disaster recovery
• Analysis of expensive SQL statements and memory usage
• Size reduction through housekeeping, data aging and archiving
• Capacity planning before hardware or licence decisions

ResultA stable database with known growth and no wasted memory.

System copies and refresh

Good testing needs current data. We copy systems on schedule, including all post-processing.

Typical tasks

• Homogeneous system copies, for example production to QA
• Local and remote client copies
• Post-processing for RFC connections, jobs, printers and interfaces
• Saving and restoring system-specific settings
• Recurring copies with a checklist and predictable runtime

ResultAn up-to-date test system that behaves as before, just with fresh data.

Data archiving and ILM

Less data means faster systems, shorter upgrades and lower HANA costs. We archive by rules that satisfy auditors and data protection.

Typical tasks

• Analysis of data volume and archiving potential
• Archiving concept per archiving object
• Setting up SAP Information Lifecycle Management (ILM) with retention rules
• Connecting archive storage via ArchiveLink or WebDAV
• Deleting personal data in line with GDPR
• Data aging for SAP HANA

ResultA lean system with traceable retention and deletion.

Integration: SAP PO and Integration Suite

Mainstream maintenance for SAP Process Orchestration 7.5 ends at the end of 2027. We keep your PO landscape stable and prepare the move to SAP Integration Suite.

Typical tasks

• Operations, updates and monitoring of SAP PO 7.5
• Adapters, communication channels and certificates
• Inventory of all interfaces for the migration
• Setting up SAP Integration Suite and Cloud Connector
• Migration planning with the Migration Assessment
• IDoc, RFC and web service connections

ResultStable interfaces today and a clear path to Integration Suite.

SAP Fiori and Gateway

Fiori is the face of S/4HANA. We set up the front-end server, Gateway and launchpad so users see the right apps quickly.

Typical tasks

• Front-end server and SAP Gateway, embedded or hub
• Activating OData services and Fiori apps
• Catalogs, groups, spaces and pages in the launchpad
• SAP Web Dispatcher and single sign-on
• UI component updates
• Analysis of loading and authorisation errors

ResultA Fiori launchpad that loads quickly and matches the roles.

Solution Manager and Cloud ALM

Mainstream maintenance for SAP Solution Manager 7.2 ends at the end of 2027. We run your Solution Manager until then and plan the move to SAP Cloud ALM.

Typical tasks

• Setup, updates and maintenance of Solution Manager 7.2
• Technical monitoring and alerting
• EarlyWatch Alert and service reports
• Inventory of the functions you actually use
• Setting up SAP Cloud ALM for operations and implementation
• Transition plan for monitoring, change management and documentation

ResultContinuous monitoring and change management before, during and after the move.

Technical project lead

Large SAP projects often have several service providers working side by side. We keep the technical side together.

Typical tasks

• Technical planning, milestones and resources
• Coordinating hosting, infrastructure and application partners
• Keeping track of risks and dependencies
• Cutover planning and go/no-go decisions
• Status reporting for project leads and management

ResultA project where everyone knows what happens when, and that goes live on plan.

SAP system security

Technical security comes down to profile parameters, interfaces and patch levels. We check them regularly and document every change.

Typical tasks

• Monthly review of SAP Security Notes on Patch Day
• Gateway hardening with reginfo and secinfo
• RFC security, technical users and Unified Connectivity (UCON)
• Encryption with SNC and TLS, certificates in STRUST
• Single sign-on for SAP GUI and browser
• Security Audit Log and hardening along the SAP Security Baseline

ResultA demonstrably secured system, ready for audits and auditors.

SAP authorisations and roles

Too many rights are a risk, too few hold up operations. We build role concepts that stay auditable and are easy to maintain.

Typical tasks

• Analysis of existing roles and critical authorisations
• Role concept and redesign on a need-to-know basis
• Maintaining SU24 proposals and derived roles
• Segregation of duties (SoD) and emergency users
• Authorisations for S/4HANA and Fiori
• Documentation for internal and external audit

ResultRoles that reflect your processes and pass every audit.

Identity and access management

One login for all systems, users created properly and locked on time: we connect SAP to your identity management.

Typical tasks

• SAP Cloud Identity Services (Identity Authentication and Identity Provisioning)
• Single sign-on with Microsoft Entra ID, SAML 2.0 and Kerberos
• User provisioning between cloud and on-premise
• Central User Administration (CUA)
• Certificate-based login
• Connecting SAP BTP and S/4HANA Cloud

ResultOne login, traceable user lifecycles and fewer password tickets.

Licence measurement and compliance

The annual system measurement is mandatory and often more expensive than it needs to be. We prepare it, clean up user types and assess your risks.

Typical tasks

• System measurement with USMM and LAW
• Cleaning up user types and inactive users
• Assessing indirect use and Digital Access
• Preparing for SAP audits
• A basis for contract renewal or a move to RISE

ResultA correct measurement and no surprises on the next invoice.

Remote Basis administration

Ongoing administration for ABAP and Java systems, alongside your team or as complete Basis support.

Typical tasks

• Monitoring systems, background jobs and spool
• Kernel, patch and certificate management
• Printer connections and output management, including CUPS
• Housekeeping and EarlyWatch Alert reviews
• Root-cause analysis for dumps, performance and connection issues
• Support for NetWeaver Java, such as SAP PO and SAP MII

ResultStable systems and one contact who knows your landscape.

RISE with SAP and cloud

With RISE with SAP, SAP runs the infrastructure and parts of Basis. Many tasks still stay with you. We make sure they get done.

Typical tasks

• Clarifying who does what under the RISE with SAP responsibility model
• Transport, user and client administration on the customer side
• Connectivity through SAP Cloud Connector and SAP BTP
• Interfaces and RFC connections between cloud and on-premise
• Technical prerequisites for SAP Business AI and Joule
• Handling service requests with SAP

ResultNo gaps between what SAP operates and what your team has to do.

SAP on Azure, AWS and Google Cloud

Public cloud or a private hosting environment: we plan the target architecture, build it with your infrastructure partner and run the SAP layer.

Typical tasks

• Target architecture and sizing with SAP-certified instances
• High availability across availability zones
• Backup with cloud services and Backint
• Automatic start and stop, and cost control
• Working with your hosting or cloud partner
• Running SAP Basis after the move

ResultSAP in the cloud with clear costs and clear responsibilities.

Backup, high availability and disaster recovery

A backup is only as good as the last restore test. We plan backup and availability to match what an outage would cost you.

Typical tasks

• Backup and recovery concept with regular restore tests
• HANA System Replication and clusters
• Enqueue replication for ASCS and ERS
• Disaster recovery runbook and tests
• Monitoring of data and log backups
• Recovery targets (RPO and RTO) that fit the business

ResultA tested way back when something goes wrong.

Performance and monitoring

Slow transactions cost time every day. We find the cause and set up monitoring that reports problems before users notice them.

Typical tasks

• Analysis of workload, response times and bottlenecks
• SQL and HANA performance with traces and PlanViz
• Monitoring with SAP Cloud ALM, Solution Manager or Focused Run
• Alerting with sensible thresholds
• Capacity planning for growth
• Regular health checks

ResultFaster systems and warnings before things get tight.

Transport and change management

Every change should reach production traceable and tested.

Typical tasks

• Setting up and maintaining the Transport Management System (STMS)
• Transport routes for several landscapes and project tracks
• CTS+ for Java and non-ABAP objects
• Change Request Management (ChaRM) in Solution Manager
• Retrofit for parallel development tracks
• Transport checks and approval workflows

ResultTraceable changes and fewer surprises after imports.

Interim Basis and extra capacity

When colleagues are away or a project needs more hands, we step in, get to know your landscape quickly and hand over cleanly.

Typical tasks

• Holiday and sickness cover
• Extra capacity in project phases
• Bridging until a position is filled
• Knowledge transfer and training for your team
• Remote or on site

ResultContinuity in operations, even when your team is short-staffed.